Support on the iRHIS platform (UNHCR DRS)

iRHIS (integrated Refugee Health Information System) is an open source tablet and web platform that was developed by GNUCOOP to allow health workers to electronically register and track the health status of refugees in camps, as well as guide UNHCR public health and implementing partners to rapidly detect public health problems and epidemics. CartONG provide a wide range of information management support on the integrated Refugee Health Information System.

To note, in 2020, the public health team which manages iRHIS, which is part of the Public Health Section (known as PHS), was integrated within the Division of Resilience and Solutions (DRS) at UNHCR.

More detail about our support to iRHIS below:

• In 2018, CartONG developed two comprehensive training guides tailored to the different diverse health staff profiles comprising of data collectors and supervisors. Three in-country training were conducted on the use of the iRHIS platform for patients individual consultation data collection, online data synchronization to generate reports and the use of the automatic analysis dashboards.
• In 2019, CartONG provided one in-country rollout training and a follow-up advanced training on the use of the iRHIS platform in the Democratic Republic of Congo and Congo Brazzaville respectively. In November and early December, our staff traveled to six different locations and trained 62 health staff in how to use the system and to record the information. Additionally, our staff also conducted a follow-up on last year’s mission there, helped to update devices, offered tips and tricks and explained all the new functions. Learn more here or by reading our 2019 Annual Report.
• In 2020, CartONG provided remote support to update the iRHIS app to the latest released version, helped troubleshoot synchronization issues faced by implementing HIS partners, and supported operations with the completion of the summary reports. Remote support via both email and Skype was provided to 8 countries. In addition, CartONG supported partners in 4 countries to backup and manually synchronize data to the iRHIS server. In May and June 2020, in collaboration with the HQ PHS team, 3 webinars were carried out on the progress of the iRHIS mobile application update, HIS reporting requirements for January to June 2020 and COVID-19 Surveillance. Learn more by reading our 2020 Annual Report.