CartONG IM Covid-19 Help Center

Looking for support to implement your Monitoring & Evaluation (M&E) in a physical distancing context?

Need to adapt your programmatic data collection tools due to Covid-19?

Want to assess needs or build a new project to respond to the crisis and looking for Information Management guidance?

You’re in the right place!

To provide the best possible support at this challenging time, CartONG has set up the Information Management (IM) Covid-19 Help Center. Over the period of May to mid-January 2021, we will make available openly accessible guidance - technical briefs, tutorials, tech watch findings, case studies and lessons learned - and will provide remote support - webinars, coaching sessions and a helpdesk/hotline - to help NGOs adapt their Information Management and Monitoring & Evaluation activities.

Our aim is to support as many aid actors as possible, and in priority the ones with the most limited capacities. Learn more about the help we'll provide until December, by checking out the "Type of support provided" section below. Please note that for accountability purposes, the name of the organizations having made requests for support can be shared with the network and/or publicly.

1. Types of support provided

Services include:

Remote support: coaching sessions, answering questions (hotline operating via emails) and webinars
Accessible guidance: technical briefs, tutorials, tech watch findings, case studies & lessons learned

In relation to program data tools and approaches concerning:

Quantitative and qualitative data collections
Data visualization & analysis
Responsible data management & data ethics
Monitoring & Evaluation and accountability
Other topics whenever relevant - not sure? Send a request and we'll assess if it falls within the scope of the IM Covid-19 Help Centre and get back to you!

Any organization requesting pro bono support agrees to the CartONG Terms and Conditions of Use for Pro Bono Support available here.

2. Types of support not available via the IM Covid-19 Help Center

We won't be answering requests:

Not related to the Covid-19 context. Only support related to existing projects that need to be adapted to the Covid-19 crisis or new projects related to the health crisis will be accepted.
About overly specific issues related to technologies that require very specific expertise such as health-related technologies (e-health), remote education technologies (e-educ), agricultural technologies (e-agri) and cash distribution technologies (e-cash).

Since our resources are limited and we aim at supporting as many aid actors as possible (with priority to those with the most limited capacities), CartONG reserves itself the right to refuse some requests and to limit the scope and/or duration of some of the support provided to ensure as equitable an access to the service as possible. This will be discussed with you when felt to be necessary.

What would you like to do? Request hotline & coaching support here!

What would you like to do? Make suggestions for webinars, case studies & guidance here!

The IM Covid-19 Help Center is supported by the H2H (Humanitarian to Humanitarian) Funds and is also being implemented as part of the "Strengthening Information Management within CSOs" project co-financed by the French Development Agency (AFD). CartONG will be coordinating the support it provides via the Help Center with other organizations specialized in Information Management and GIS, especially via the H2H Network. In particular, Groupe URD will be supporting CartONG on the M&E and accountability component of this project.

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